Experts making it easy

When your windscreen is damaged it’s not only inconvenient, it can be confusing to know how and where to start looking to get it fixed.

Whatever the situation, it’s important to choose an expert as not repairing or replacing your windscreen properly may mean some of the safety features that rely on the windscreen don’t work correctly.

 

Request a quote today

Did you know that if your windscreen replacement isn’t carried out properly:

Your passenger airbag may not work properly in an accident
Your windscreen safety camera could be misaligned
You could get a whistling or rattling noise whilst driving

There are now over 35 thousand hospitalisations per year due to road related injuries, and this number is growing. So it’s extremely important to ensure your car meets safety standards.

 

 Your windscreen plays a vital role in the safety of your vehicle as it provides up to 30% of the vehicles structural strength. It also supports the airbag or airbag cover when activated in an accident.

 Vehicle manufacturers often recommend that safety systems such as lane departure warnings and automated braking are calibrated after a windscreen replacement to continue to work properly.

 So hiring a trained specialist to fix your windscreen
is essential.

Why O’Brien® are the experts

We know your car is important to you, 
and it is our responsibility to look after it

  • We use padded bonnet and paintwork protectors
  • We repair windscreen chips using the strongest resin we have ever produced
  • We remove broken windscreens with our proprietary 
Ezi-wire tool, not a knife to prevent damage
  • We use fitting notes specific to your make and model of car
  • We use our proprietary 1_Tek® device to precisely fit the screen in the right position
  • We use quality adhesive and its primers to glue your windscreen in, and at full cure, the bond is strong enough to lift a car
  • We vacuum up any broken glass, and remove from within the doors if side glass has been broken
  • We have a lifetime workmanship guarantee

We know about new windscreen technologies

  • We ensure we match your glass correctly
  • We check features like rain activated wipers work after replacement
  • We have 40 branches with a Cal-Tech® bay so that we can recalibrate windscreen safety cameras

We know your time is important to you and you 
want your problem fixed quickly and easily

  • We have friendly advisors and ready to help 24/7
  • We have a national network covering over 97% 
of the population
  • We have a mobile service, so can come to you
  • We work with most major insurance providers and 
can take the hassle out of your claim

All our O’Brien® expert technicians are extensively trained and will care for your car without compromise, ensuring a high quality repair or replacement from start to finish.

Meet the experts

Telecia

Technician Port Macquarie Branch 
and Central Administration
5.5 years experience

What does being an expert mean to you?
Having faith within myself and the products and tools we use 
to deliver a quality job or our customers every time.

What do you love about your job?
The diversity of the cars, customers and locations we get to work with.

How do you feel you make a difference?
Ensuring that I follow our “Best Practices Guidelines”  step by step to complete each and every job, swiftly and safely for myself and the customer.

What is your proudest moment, or best customer story?
Even now that I have progressed to an administration role within O’Brien®, I still see past customers out and about in our community that will sing praises for the job that I completed 
for them several years ago.

What’s the most exclusive or expensive car you’ve worked on?
Working along side the Local BMW and Mercedes Dealerships in town saw very high end vehicles come through our workshops. Then the next job on the day may have been a backhoe or front end loader for the local earthworks company!

What makes O’Brien® a special place to work?
The constant support from all of the team members involved in our different operation departments makes it an amazing company to work for.

What are three words to describe O’Brien®?
Challenging, engaging and exciting!

Luke

Technician Wollongong Branch
12 years experience

What does being an expert mean to you?
Having the knowledge and skills to deliver quality work to the highest standards, each and every time.

What do you love about your job?
Meeting the people, hearing their stories and being able to help.

How do you feel you make a difference?
By turning bad situations into positive ones, as quickly and as hassle free as possible.

What is your proudest moment, or best customer story?
Winning the title of Best Technician in Australia, then competing for my country in Spain at Best of Belron and meeting all the other technicians over there from different countries across 
the world.

What’s the most exclusive or expensive car you’ve worked on?
A Mclaren – one of two in the country at the time and worth over $800,000!

What makes O’Brien® a special place to work?
The people I work with and the different experiences 
I get every day.

What are three words to describe O’Brien®?
Caring, genuine and reliable.